The AI agent for every
community health need
The AI agent for every community health need
Scale your community health worker program with AI agents that work alongside human teams to deliver proactive, personalized support at scale.
Built with expertise from
SCALABLE BY DESIGN
Support more members without staffing growth
Traditional community health programs are labor-intensive by design. With AI agents taking on high-volume, lower-complexity tasks, proactive outreach, and initial triage, organizations can support 2–3x more members without scaling headcount.
SCALABLE BY DESIGN
Support more members without staffing growth
Traditional community health programs are labor-intensive by design. With AI agents taking on high-volume, lower-complexity tasks, proactive outreach, and initial triage, organizations can support 2–3x more members without scaling headcount.
HUMAN-IN-THE-LOOP
Automation where it works, humans where it matters
Not every member interaction should be automated. AI agents handle structured, repetitive workflows at scale, while nuanced, high-risk, or trust-sensitive cases are escalated to human CHWs. AI agents act as a quarterback that helps CHWs focus where they matter most.
HUMAN-IN-THE-LOOP
Automation where it works, humans where it matters
Not every member interaction should be automated. AI agents handle structured, repetitive workflows at scale, while nuanced, high-risk, or trust-sensitive cases are escalated to human CHWs. AI agents act as a quarterback that helps CHWs focus where they matter most.
MEASUARABLE IMPACT
Visibility into every action and outcome
Documentation in CHW programs is often inconsistent and burdensome. AI agents log every interaction, escalation, and task by default, reducing admin burden for CHWs and creating cleaner data for reporting, oversight, and ROI measurement.
MEASUARABLE IMPACT
Visibility into every action and outcome
Documentation in CHW programs is often inconsistent and burdensome. AI agents log every interaction, escalation, and task by default, reducing admin burden for CHWs and creating cleaner data for reporting, oversight, and ROI measurement.
Omnichannel support for your team and the members you serve
Engage with members through the channels they already use
Paragraf supports phone, SMS, email, and messaging apps out of the box, helping organizations maximize member reach, engagement and satisfaction.
Fully configurable agentic workflows customize member experience
Use plain language to easily configure every detail of how your AI agents work — including workflows, escalation pathways, business rules and even tone.
Omnichannel support for your team and the members you serve
Engage with members through the channels they already use
Paragraf supports phone, SMS, email, and messaging apps out of the box, helping organizations maximize member reach, engagement and satisfaction.
Fully configurable agentic workflows customize member experience
Use plain language to easily configure every detail of how your AI agents work — including workflows, escalation pathways, business rules and even tone.
Purpose-built for the most common community health needs
Appointment and referral
Help members schedule visits, complete referrals, and follow through on the steps to get them to care.
Transportation
Coordinate rides so transportation issues do not keep members from getting to appointments.
Pharmacy & DME
Support refill coordination, delivery follow-up, and equipment access so members get what they need.
Care gap closure
Proactively reach out and follow-up on screenings, annual visits, and other preventive care actions.
Benefits & Resources
Help members understand available benefits and connect to community resources available to them.
Multi-language support
Engage members in their preferred language. Paragraf is available in 30 different languages.
Purpose-built for the most common community health needs
Appointment and referral
Help members schedule visits, complete referrals, and follow through on the steps to get them to care.
Transportation
Coordinate rides so transportation issues do not keep members from getting to appointments.
Pharmacy & DME
Support refill coordination, delivery follow-up, and equipment access so members get what they need.
Care gap closure
Proactively reach out and follow-up on screenings, annual visits, and other preventive care actions.
Benefits & Resources
Help members understand available benefits and connect to community resources available to them.
Multi-language support
Engage members in their preferred language. Paragraf is available in 30 different languages.
Seamless experience
Purpose-built, AI-native platform for your members and CHWs
Seamless experience
Purpose-built, AI-native platform for your members and CHWs
"It feels remarkably human — and the ROI is obvious."
"Paragraf gave us a practical way to extend CHW capacity without adding the same amount of headcount. That changed the math for our program."
VP, Population Health
"The biggest difference is visibility. Every outreach attempt, escalation, and next step is tracked, so it is much easier to manage quality"
Director, CHW Program
“Every CHWs were nervous at first that AI would get in the way, but it ended up taking repetitive work off our plate so we could focus more on the members who really needed us."
Community Health Worker
"I liked that support was always there when I needed it. It so easy - and I rarely have to wait for someone to get back to me."
Member
"Paragraf gave us a practical way to extend CHW capacity without adding the same amount of headcount. That changed the math for our program."
VP, Population Health
“Every CHWs were nervous at first that AI would get in the way, but it ended up taking repetitive work off our plate so we could focus more on the members who really needed us."
Community Health Worker
"The biggest difference is visibility. Every outreach attempt, escalation, and next step is tracked, so it is much easier to manage quality"
Director, CHW Program
"I liked that support was always there when I needed it. It so easy - and I rarely have to wait for someone to get back to me."
Member
"It feels remarkably human — and the ROI is obvious."
"Paragraf gave us a practical way to extend CHW capacity without adding the same amount of headcount. That changed the math for our program."
VP, Population Health
"The biggest difference is visibility. Every outreach attempt, escalation, and next step is tracked, so it is much easier to manage quality"
Director, CHW Program
“Every CHWs were nervous at first that AI would get in the way, but it ended up taking repetitive work off our plate so we could focus more on the members who really needed us."
Community Health Worker
"I liked that support was always there when I needed it. It so easy - and I rarely have to wait for someone to get back to me."
Member
"Paragraf gave us a practical way to extend CHW capacity without adding the same amount of headcount. That changed the math for our program."
VP, Population Health
“Every CHWs were nervous at first that AI would get in the way, but it ended up taking repetitive work off our plate so we could focus more on the members who really needed us."
Community Health Worker
"The biggest difference is visibility. Every outreach attempt, escalation, and next step is tracked, so it is much easier to manage quality"
Director, CHW Program
"I liked that support was always there when I needed it. It so easy - and I rarely have to wait for someone to get back to me."
Member
OFFERING
Two ways to work with us
For existing CHW programs
Agentic AI Augmentation
For organizations with an existing CHW program that want to support more members, improve consistency, and reduce operational burden. Paragraf brings:
Agentic CHWs for routine outreach, triage, and follow-through
CHW dashboards for case visibility and follow-up
Onboarding and training for CHWs
Usage-based pricing
Turnkey deployment
Recommended
AI-first CHW program
For organizations launching a new CHW program, or expanding into new populations, that want a turnkey way to deliver proactive, personalized member support. Paragraf brings:
Agentic CHWs for routine outreach, triage, and follow-through
First-party human CHWs trained to work effectively in an AI-first operating model
Omnichannel support to engage members across the channels they already use
Reporting product to track ROI
Performance-based pricing aligned to quality and member outcomes
For existing CHW programs
Agentic AI Augmentation
For organizations with an existing CHW program that want to support more members, improve consistency, and reduce operational burden. Paragraf brings:
Agentic CHWs for routine outreach, triage, and follow-through
CHW dashboards for case visibility and follow-up
Onboarding and training for CHWs
Usage-based pricing
Turnkey deployment
Recommended
AI-first CHW program
For organizations launching a new CHW program, or expanding into new populations, that want a turnkey way to deliver proactive, personalized member support. Paragraf brings:
Agentic CHWs for routine outreach, triage, and follow-through
First-party human CHWs trained to work effectively in an AI-first operating model
Omnichannel support to engage members across the channels they already use
Reporting product to track ROI
Performance-based pricing aligned to quality and member outcomes
OFFERING
Two ways to work with us
For existing CHW programs
Agentic AI Augmentation
For organizations with an existing CHW program that want to support more members, improve consistency, and reduce operational burden. Paragraf brings:
Agentic CHWs for routine outreach, triage, and follow-through
CHW dashboards for case visibility and follow-up
Onboarding and training for CHWs
Usage-based pricing
Turnkey deployment
Recommended
AI-first CHW program
For organizations launching a new CHW program, or expanding into new populations, that want a turnkey way to deliver proactive, personalized member support. Paragraf brings:
Agentic CHWs for routine outreach, triage, and follow-through
First-party human CHWs trained to work effectively in an AI-first operating model
Omnichannel support to engage members across the channels they already use
Reporting product to track ROI
Performance-based pricing aligned to quality and member outcomes
